Austin & Kylie did a great job making a not repair to my hot tub. Good communication and the focused on the problem until it was fixed!
We had great service and we are very happy with our spa. The jet packs are amazing. I will definitely recommend a Bullfrog Spa from Dolphin Pools to my friends in the future!
Mark our Bullfrog rep was great and very knowledgeable about the product that we were going to purchase S150. Thank you for treating us with respect as we had to decline because of the added costs that were pretty high.
We first started working on replacing our existing hot tub with Kylie at Dolphin Pools & Bullfrog Spas when we were in town in February. We are upgrading the hot tub at our vacation home and were able to continue to work with Kylie from our full time home in PA based on the information she provided while we were there and that she continued to provide once we were back in PA. We completed our purchase for our new tub in April and are very pleased with the final results. This was primarily due to the communication with Kylie. Dolphin was recommended to me and I would recommend them to anyone looking for a new spa.
Great customer service from our initial visit to the delivery. We had a unique location for our tub that was not accessible via crane or standard delivery methods and were about to work out a solution. The jet pack testing allowed us to pick out the specific jets that worked best for our needs. The overall aesthetics of the tub look very nice compared to others. Its great to support a local company and even better when they offer a superior product.
Sales process was great, willingness to work with the customer to do what is right, and to identify exactly what we want. Now, we are anxious to watch the process unfold and have the pool built in our own back yard.
Sales experience at the Home & Garden Expo was great. Chris was very informative, friendly and funny - and all with no pressure. We appreciated the short demo and explanation on maintenance, and how the system has really improved over the years.
The customer service at dolphin pools is excellent and they always help me whenever I have a problem with my hot tub.
Friendly, helpful and great quality hot tubs. The jet pack design is genius. Anytime I have a question or need help they take care of me!
We purchased our spa from Bullfrog Spas and they were extremely helpful. Drew took a lot of time to help us choose the one that worked best for us and even came to the house to show us how everything worked, after it was installed. I would highly recommend them!
