00:42 10 Nov 21
Karen was very informative and very patient with all the questions we had. She was very helpful with the options of spas to choose from so we can decide which one was best for us.
01:10 29 Oct 21
Great service. Friendly staff
22:27 28 Oct 21
Staff there is the best.
13:48 28 Jul 21
I'm reinvigorating a bullfrog spa that came with our house. I went in for a simple part and decided to get some start up chemicals as well. They were extremely knowledgeable, helpful, and didn't try to push anything unnecessary on me. Overall great customer service.
23:09 21 Jul 21
I purchased a hot tub in 2017 and everything has been amazing since! We had an issue created by a contractor doing work on our house and it caused our hot tub to stop working. Kay came out to help get things working again and he has to be one of the kindest and most helpful people I've ever met. He made my stress disappear. What a great ambassador for the company. I highly recommend the team at Dolphin and, should you ever need a repair, Kay is as good as they come!
20:29 10 Jul 21
Karen was an absolute doll!! Couldn't be happier with the service and cannot wait for my spa!!
S. Frank S.
15:58 26 May 21
I apologize for the earlier bad review. It seems that I was picking on the wrong Bullfrog Spa.
03:44 20 Mar 21
They've been servicing our pool for a couple of years. They are fantasic!!!
22:32 11 Jan 21
Had our Bullfrog Spa for 12 years and love it. Employees at this store always helpful.
18:36 19 Oct 20
My go-to place for hot tub and pool stuff! Little pricey but they are helpful.
18:33 28 Aug 20
It's my first time owning a pool, I had a lot of questions regarding how to balance the water and chemistry. Andrea was very helpful and professional. Highly recommended!
17:22 20 Aug 20
Very satisfied so far with the help and customer service I have received from Karen at Bull Frog Spas to get the right set up for me and my specific need for hydrotherapy in a small spa. She worked hard to find a way for everything to come together in a reasonable time. Thank you to the show room staff for answering questions and assisting me in and out of a model spa. Can't wait to get it all installed... More to come.
15:51 28 May 20
Great pool and spa company. Innovated, up with the trends and will tell you what works and what doesn't. Patient.
Robert Jackson Insurance A.
20:39 16 May 20
Dolphin Pools treat you like family. We had a thermestat on our heater go out. We were expecting guests to come and swim. I called Zach in service , all the service guys were busy... So Zach went, got the part, brought it to my house and fixed it! We were up and running! Zach goes above and beyond his call of duty! He keeps service running smoothly. You can depend on him. Thanks Zach! Thanks Dolphin for being such a great company and caring about the work you do!!!
19:25 27 Apr 20
Very helpful group of people. They never try to up sell you. They tell you what you need and maybe occasionally show you what you might want. No pressure.
18:03 20 Feb 20
My go-to for maintenance, opening and closing. Super responsive and great work!
19:40 27 Jan 20
Love the staff! Always helpful and pleasant to work with.
21:55 18 Jan 20
We have used Dolphin for our pool and our hot tub for over 25 years.We have had excellent service with our pool and ourBullfrog hot tub needs. We wish both companies continued success.Fred Bishop
15:49 02 Jan 20
I have been a long time customer of Dolphin Pools and Spas and they have been excellent to take care of my pool, and I especially appreciate their immediate attention if I am having any problems. I enjoy the working relationship.
22:12 19 Dec 19
Joel is very knowledgeable and efficient. When he finishes I know everything is working as it should and never have to do a callback. Dolphin pools installed our indoor pool in 1994 and we have worked with them ever since for maintenance. I am very happy with Dolphin Pools and their service techs.
22:29 16 Dec 19
These guys are GREATI WOULD GIVE 10 STARS IF AVALABLE
18:22 08 Dec 19
Dolphin built our pool over 30 years ago and have always maintained it along with our Bullfrog Spa in the best condition. Dolphin is simply the best in the pool & spa business in Utah.
22:21 22 Nov 19
Always friendly and helpful.
05:12 07 Nov 19
Helpful staff, if they didn't have what we needed, they would order it for us.
20:32 06 Nov 19
Has great customer service and all the parts I have asked for.
18:56 05 Oct 19
Such good service! They helped me figure out what chemicals I needed to winterize my pool.
15:18 06 Sep 19
They do a great job for many years!
22:57 22 Aug 19
Very helpful. Answered all my questions. Gave great demonstrations and the best part is the sales rep was straight forward with pricing. No jerking me around. So refreshing.
17:40 21 Aug 19
Dolphin has been servicing my pool in Holladay for over 15 years. Their service has been great, fast and reasonable. Their staff has always been helpful when we have questions on maintenance of our pool. I would recommend them over any other pool company
23:03 10 Aug 19
I purchased my Bullfrog Spa at Dolphin about 5 years ago. The Hot tub has been a wonderful investment. It is the most efficient one on the market so running it has been inexpensive. I haven’t had any problems with our Hot Tub and it has given us many hours of pleasure and therapy. I highly recommend the Bullfrog Spa and Dolphin as well.
04:34 30 Jul 19
06:05 13 Jul 19
01:11 13 Jul 19
Great service. Fast workers. And the owner is very kind.
07:41 02 Jul 19
Great place for pool supplies
23:59 30 Jun 19
If you need help with pool issues Dolphin Pools is the place to go first to save time and money. Thank you Dolphin Pools for all your help throughout the years!
17:02 06 Jun 19
I’ve had my hot tub for three years. I go in once or twice a year to pick up chemicals. I still love my hot tub and my salesmen still recognizes me when I come in.
19:53 09 May 19
Great service after the sale
00:53 19 Apr 19
Great customer service and had what we needed A+ all the way
19:06 18 Apr 19
The Dolphin team are the best in the business! Expert knowledge and support of even the most complex systems.
16:36 03 Apr 19
Always helpful. A pleasure to shop with Dolphin pools & spas.
21:16 31 Mar 19
I use Dolphin Pools& Spas for all my hot tub requirements, including chemicals and mechanicals. My Bullfrog Spa is 15 years old and still like new. Dolphin has replaced the motor, heater, and cover over the years. They were always prompt, professional, and reasonably priced. I will need another cover this summer and Dolphin will sell and install it. I am a heavy user, almost every night, and am amazed it has lasted this long. Thank you Dolphin.
15:34 23 Feb 19
Excellent and responsive service.
23:43 10 Feb 19
On time service all the time!
18:35 08 Jan 19
03:24 30 Nov 18
I have been dealing with Dolphin pools for over 20 years now. In fact I own the oldest working Bullfrog spa. It was the forth one ever built. I purchased it from DolphinPools back in Jan 1998 and use it almost every day. They have helped me with supplies and the few parts I’ve needed to keep it running. There a family owned business and they treat you fair and always friendly
04:09 23 Oct 18
The staff at Dolphin Pools are always very responsive, even with an emergency and very short notice. They are always helpful, pleasant, and dependable. Its a pleasure having them service our pool!
20:18 05 Oct 18
Dolphin pools is the best place to get a pool installed from. They do it right the first time and you won't be correcting problems down the road. They are also always very happy and pleasant to work with. Any problems that do arise, you can always get ahold of someone on their team. They are there to help on the phone or they will get someone out to your house almost immediately. I researched several companies before choosing Dolphin and am extremely grateful I chose them. I have been nothing but happy with my experience with them and my pool is now 9 years old! Thanks Dolphin !
16:00 25 Sep 18
Dolphin Pools as the distributor of Bullfrog spas has been tremendous! At every turn from purchase, to install ,to ongoing maintenance and support they have by far exceeded any expectations. Customer service is number one for them which is great!
22:12 21 Sep 18
Great service. They came out quickly and found the problem and solved it. Excellent!!!
22:05 10 Aug 18
The people there are really nice!
03:28 16 Feb 18
Precision pool building equates to lower maintenance and more fun which is why we put a pool in to begin with. Best construction experience we’ve ever had.
21:15 30 Dec 17
Engineer Chris is the best pool/spa technician I've ever worked with in over 30 yrs caring for large pools and spas. He knows all the equipment etc...no learning curve here...